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Email Us
General Inquiries: [email protected]
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Partnerships: [email protected]
Our Office
Horseshoe365 Headquarters
123 Racing Boulevard
Louisville, KY 40202
United States
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Emergency support available 24/7
Response Time
General Inquiries: Within 24 hours
Technical Support: Within 4 hours
Partnership Requests: Within 48 hours
Frequently Asked Questions
How do you review racing platforms?
We conduct comprehensive reviews based on security, user experience, odds, bonuses, customer support, and regulatory compliance. Our team tests each platform extensively before publishing reviews.
Are your reviews biased due to affiliate relationships?
No. We maintain strict editorial independence. Our reviews are based on objective criteria and honest assessment, regardless of affiliate relationships. See our Affiliate Disclosure for full transparency.
How often do you update your reviews?
We review and update our platform assessments quarterly or whenever significant changes occur. This ensures our information remains current and accurate.
Can I request a review of a specific platform?
Yes! We welcome suggestions for new platform reviews. Contact us with your request, and we'll consider it for our review schedule based on user interest and platform legitimacy.
Do you offer advertising opportunities?
We offer limited advertising opportunities that align with our editorial standards. All advertising is clearly marked and doesn't influence our editorial content. Contact us for more information.
How can I report an issue with a platform?
If you experience issues with a platform we've reviewed, please contact us with details. We take user feedback seriously and may update our reviews based on verified reports.